Webcastcloud Support

            Requirements for viewing a Live Webcast or Video

            This article lists the requirements for viewing a live webcast or video content on all supported platforms.

            We support HTML5 playback for Live and OnDemand streaming across all popular browsers and devices.



            • Microsoft Windows 10, Windows Server 2008 (requires the Desktop Experience), Windows 8, Windows 7, Windows Vista
            • Microsoft Edge, Microsoft Internet Explorer 9.0 or later, Mozilla Firefox, or Google Chrome


            • Mac OS X 10.5.7 or later
            • Apple Safari, Mozilla Firefox, or Google Chrome

            Note: Adobe Flash or Silverlight will only be used for legacy browsers that do NOT support HTML5 


            Playback requirements for mobile platforms are as follows:

            Wi-Fi or cellular data connection (3G or higher)


            • iPad (3rd generation and higher), iPad Air, iPad Air 2, or iPad Mini (1st generation and higher)
            • Apple iOS 8.0 or later
            • Apple Mobile Safari™

            • iPhone 5 and higher, iPod Touch (5th generation or higher)
            • iOS 8.0 or later
            • Apple Mobile Safari

            • Android™ 4.4 or later
            • Chrome browser

            Microsoft Surface

            • Windows 10, 8.1, or 8
            • Microsoft Edge or Internet Explorer 10.0 or later


            Updated: 17 Jun 2018 09:31 AM
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